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Newark, NJ

Associate Director, Planning & Administration

Associate Director, Planning & Administration

FPC of New York City

FPC of New York City

Job Description

As AD, Planning, you will lead the continued development and iterations of the FSQ staffing models.  This includes building and improving staffing models for hourly, salaried, and sanitation teams across our four brands.  This person will represent and advocate for the labor planning team and work with leadership, fulfillment planning, operations, field HR, and core HR to provide data driven staffing solutions and ensure we are meeting our MPB budget. 

You will...

·       Drive key data needs across labor planning and staffing operations, manage stakeholder expectations, present and interface with internal client stakeholders.
·       Conduct analysis of our current core metrics and identify new key insights to optimize labor planning
·       Lead continuous improvement projects around labor planning data inputs and analysis throughout FSQ in all business units
·       Work with our internal teams to promote creative analysis of gaps in labor delivery
·       Partner with HRBP's and hiring managers to support the implementation of hiring strategies
·       Develop specific metric analysis (by site and business unit) 
·       Take a data validated approach to your work
·       Develop strategic understanding of labor delivery in order to achieve contracted service level metrics
·       Develop, evaluate and implement recommendations for new methods, procedures and approaches to key headcount metrics
·       Conduct ROI analysis to support in determining go forward strategies and direction
·       Present cost estimations for staffing related incentive programs and/or wage adjustments
·       Build, maintain, update, re-forecast MPB budgets
·       Travel as needed
·       Other projects as assigned  

Key Characteristics

Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas

Analytical: numbers are your friend; you translate numbers/data into action and pave the way for efficiency

Agile: proven ability to adapt quickly and deliver results in a fast-paced environment; you don’t get overwhelmed easily and thrive with autonomy

Results-driven: natural problem solver with excellent prioritization skills and a focus on quality

Customer-focused: you understand the importance of highly satisfied customers and are committed to delivering a product and experience that is second to none


Preferred Qualifications

·       Bachelor’s degree in Supply Chain, Industrial Engineering, Business or relevant field
·       3+ years Fulfillment Operations / Manufacture Operations /Demand Planning (scheduling, planning, forecasting, performance measurements)
·       Superior communication; able to cultivate collaborative relationships across all levels
·       Ability to solve practical problems and deal with complex variables in situations, navigating ambiguity 
·       Strong project management and continuous improvement skills
·       Proficiency in Microsoft Word, Excel, Outlook and PowerPoint in addition to the Google Suite of products

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